At Epaydotnet.com, we want to ensure that our clients are completely satisfied with our services. We understand that there may be situations where a refund is necessary. Therefore, we offer a refund policy that outlines the circumstances under which a refund may be requested.

Refund Eligibility:

  1. If the project has not yet started and the client wants to cancel the project, we offer a full refund.
  2. If the client is not satisfied with the initial design, we offer a partial refund.
  3. If the client experiences technical issues due to our services that cannot be resolved, we offer a full refund.

Refund Process:

To request a refund, the client must submit a refund request in writing to our support team. The request must include the reason for the refund and any supporting documentation. We will review the request and respond within 5-7 business days.

Please note that refunds may take up to 14 business days to process. Refunds will be issued to the original payment method used to purchase the service.

If you have any questions regarding our refund policy, please contact us at [email protected].